To verify a seller account, Amazon usually asks for a government-issued photo ID, a bank or card statement and proof of address; if you sell as a company, also business or tax documents. The exact list varies by country, so always follow what Seller Central tells you.
Data reviewed on 1 October 2026. This guide is informational; the requirements are set by Amazon and may change.
Which documents Amazon usually asks for
- A government-issued photo ID, such as a passport or driving licence.
- A bank or card statement in the account holder’s name.
- Proof of address, for example a utility bill.
- Company documents, if you sell as a company: a business licence or registration.
- Tax documents, for company accounts.
How to submit them
According to an industry guide, documents must be clear, not blurry and of good quality, sent as a scan or photo of the original and not as a screenshot. Files usually have a 10 MB limit and formats such as PNG, TIFF, JPG or PDF, and it is best to avoid special characters in file names. Check these limits in your Seller Central, because they can vary.
Why a verification is rejected
| Cause | What to check |
|---|---|
| Incomplete or incorrect documents | That every requested document is there and fully legible |
| Information that does not match | That name, address and company details are identical across all documents and your account |
| Activity Amazon considers suspicious | Recent changes of details, several accounts, logins from different places |
| Technical problems | File format, size or quality |
The most avoidable cause is a data mismatch. If your company is registered outside your country of residence (for example, an OÜ in Estonia), check that the address and the representative’s details match across all documents before uploading them.
How long it takes
An industry guide says verification usually takes 2 to 3 business days and sometimes up to 7, depending on the country. Amazon does not guarantee timings, so use Account Health as your reference.
Checklist before you submit
- Names and addresses match across all documents and the account.
- Documents are valid and fully readable, with no cropping or glare.
- Files meet the format and size requirements.
- Company documents correspond to the entity shown in the account.
- You have kept a copy of everything sent and the date.
If it is rejected
Read the rejection reason, fix exactly what it says and resubmit. Sending the same documents unchanged rarely changes the result. If the message does not make the reason clear or the account has been blocked for some time, our page on Amazon account unblocking and verification explains how we review these cases at Data Biz, without guaranteeing the result. If your account is suspended and not just awaiting verification, also read our guide to the Plan of Action for a suspended account.
Frequently asked questions
Can I verify the account with a foreign company? It is possible, as long as the company’s and its representative’s documents are consistent with the account details.
How many times can I resubmit the documents? Amazon decides; the prudent approach is to fix the stated reason before each new attempt.
What if I change address? Update the details and make sure the proofs reflect the new address before you submit.
Sources and review
Documents, formats, rejection reasons and indicative timings: Seller Assistant, Amazon seller identity verification. Always check the current instructions in Seller Central. Reviewed on 1 October 2026.
Customer reviews: read what clients say about Data Biz on Trustpilot.
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- EU Ecommerce VAT: One-Stop Shop (OSS), the EUR 10,000 Threshold and Registration by Country
- How to Get a VAT Number in Other European Countries to Sell on Amazon
- VAT Numbers in Europe: Names, Formats and Tax Offices by Country (Germany, France, Italy, Spain, Poland, Czechia, Netherlands, Estonia)
- Setting Up a Company in Estonia (OÜ) to Sell Online: Benefits, Costs and Risks in 2026
- US LLC for Ecommerce: When It Makes Sense, Obligations and Alternatives
- Suspended Amazon Account: How to Prepare a Plan of Action Amazon Can Accept