Account suspended, under verification or sales stopped? We review your case, find the cause, prepare the documentation and submit your Plan of Action. You carry on with your business; we talk to Amazon.
Suspended accountPending verificationFunds on holdRelated accountsVAT documentation
Identity and business verification
We get your OÜ, LLC, SL or self-employed account through verification with the documents Amazon asks for, organised and consistent with each other.
Plan of Action (POA)
We write your appeal covering the root cause, what you have already fixed and the measures to prevent it from happening again.
Suspended account reinstatement
We analyse the notice, prepare the case and handle contact with Amazon until it responds.
Listing and ASIN recovery
We review why a product was removed and prepare the documentation to request its reinstatement.
Funds on hold
We look into why Amazon is holding your payments and what information it needs to release them.
Performance and reviews
Defective orders, late shipments and claims: we look for the source and how to win back the sale.
Intellectual property and authenticity
Trademark, patent or authenticity complaints: we gather invoices and evidence and submit them with follow-up.
VAT and tax documentation
If the block is related to VAT or your tax address, we already handle your VAT and your company: all the documentation comes from one place.
How we handle your case
From suspension to Plan of Action in 5 steps
1
We review your case
We review Amazon’s notice, your account history and the documents you have.
2
Root cause
We identify what really caused the block, beyond what the message says.
3
Evidence
We gather invoices, VAT records, identity documents and supplier details.
4
Plan of Action
We write the appeal with corrections and preventive measures, without making anything up.
5
Submission and follow-up
We submit it, follow the responses and resubmit an improved version if Amazon rejects it.
Amazon decides every case: we do not guarantee results or timelines. We commit to preparing your case with rigour, genuine documentation and constant follow-up.
All services
Everything your business needs, in one team
Besides VAT and Amazon, we handle the tax, accounting and data side of your company.
Dashboards and Power BI to make decisions with your business data.
Frequently asked questions
What sellers ask us
Can I sell on Amazon with an Estonian OÜ?
Yes. We take care of your OÜ's VAT in Estonia and of the registration and returns in the EU countries where you store your goods, so your account is always in good standing.
Do you file the monthly Estonian VAT returns?
Yes. We ask you for your invoices or sales reports at the end of the period, file the return and send you the official proof of filing.
Can you help me if Amazon has suspended my account?
Yes. We review the reason for the suspension, prepare the documentation and write your Plan of Action. The final decision is Amazon's, which is why we do not guarantee results.
Do you also work with US LLCs, SLs or self-employed sellers?
Yes. We handle VAT and accounting for LLCs, limited companies and self-employed sellers who sell on Amazon and other marketplaces.
I already have a VAT number in another country, can you take it over?
Yes, and the transfer is free. We are available by WhatsApp or email to answer any question.
Tell us about your case and we'll prepare a quote
Company in Estonia, EU VAT or a blocked Amazon account: write to us and we’ll sort it out with you.