Amazon can ask sellers to validate their VAT registration or provide documents showing they meet VAT obligations. Ignoring the request, or answering with inconsistent documents, can lead to listings being removed or the account being restricted.
Reviewed on 20 October 2026. Informational guide, not tax advice. Rules differ by country and change; confirm your case with an adviser.
What Amazon may ask for
- A valid VAT registration certificate for the country concerned.
- Matching company name, address and VAT number across your documents and your Amazon account.
- Evidence of recent VAT returns, depending on the request.
- Business registration documents or proof of address.
How to prepare your response
- Read the notice carefully and note the deadline and the country involved.
- Check that the VAT number is active and validate it in VIES where applicable.
- Make sure the legal name and address match exactly what is registered.
- Upload clear, complete documents through the channel Amazon indicates and keep a copy.
- Reply within the deadline and keep the case reference.
Common mistakes
- Submitting a certificate with a different company name or address.
- Providing documents for the wrong country.
- Waiting until the last day to respond.
- Not having the registration in place at all: see VAT registration for non-EU sellers.
If your account is already restricted, see what to do when an Amazon account is suspended for VAT.
Related guides
- EU ecommerce VAT and OSS
- Pan-EU FBA VAT
- Amazon EU VAT compliance checklist
- VAT registration for non-EU sellers
Need help?
Data Biz is an online tax and accounting practice for ecommerce sellers. Book a free consultation and we will tell you which registrations your situation needs, in English.