Amazon may consider two accounts related when they share details such as person, address, payment method or device, and may suspend the new or the old one because of it. Every case differs and Amazon decides, but you should explain clearly why each account exists.
Reviewed on 2 October 2026. Informational guide, no guaranteed outcome.
Why it can happen
- You opened a new account after a closure or suspension.
- You share an address, card or bank account with another legitimate seller.
- You changed structure (sole trader to company) and details overlap.
What to do
- Do not open extra accounts to bypass the block.
- Gather the real relationship between accounts: owners, addresses, payment methods.
- Document the cause and the structure change with evidence.
- Prepare a plan (Plan of Action) with facts and no excuses.
If you legitimately need more than one account
Some businesses really do need more than one account, for example two separate companies with separate activities. In that case, check Amazon’s policies first, keep each entity’s details separate and genuine, and keep the documents that prove what each one is. What to avoid is creating new accounts with the same details to replace a suspended one.
Moving from sole trader to company
It is one of the situations where data overlaps the most. Before opening the company’s account, decide what happens to the old one, update or close it according to Amazon’s policies, and avoid selling with both at the same time. The guide sole trader or company for selling on Amazon can help.
FAQ
Can I have two accounts? It depends on Amazon’s policies and your case; check Seller Central.
How Data Biz helps
We analyse the documents and help draft the reply, with no promised outcome: unblocking and verification.
Sources and review
Amazon policies: Seller Central. Reviewed on 2 October 2026.